FAQs

Yes, we are welcoming new patients to our practice! Please see the list of insurances that we accept under the Insurances section of our website.

Our office is open Monday through Friday, 9 am to 6 pm, and Saturday 9 am to close. All visits are by appointment only; we have no walk-in hours.  

We are closed Sundays and on the following holidays:  New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.  We close at 2 PM on Christmas Eve, New Year's Eve, and Halloween. 

To make an appointment, please call our office. To ensure the best use of time and to reduce wait times for patients, all of our office visits are by appointment only.

New patient appointments can be made after we have received your child's immunization record and our New Patient paperwork.  Sharing all of your child's healthcare records with us will help to facilitate a seamless transition to deliver the highest standard of care tailored to your child’s needs. Medical records give us valuable insight into your child's medical history, past treatments, and ongoing health needs.

Sick visit appoinments are not made days in advance.  Call the office after 8 am to schedule a same-day sick appointment.  

Please refer to our Insurance page to review a list of accepted insurance carriers. Call our office if you have insurance questions.  Always confirm with your health insurance company that we participate with your particular plan.

Our physicians are available 24/7 to provide pediatric after-hours urgent advice. Call our regular office number for urgent concerns.  You can leave an urgent message with the answering service who will then contact one of our four physicians.  

We also encourage you to check our child health resources before calling our after hours line. 

For non-urgent matters --  mild illness, scheduling appointments, or refilling medications --  please call during regular office hours. 

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

FOR SUICIDAL THOUGHTS, CALL OR TEXT 988.

A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have completed a bachelor's degree, then a medical degree, then  undergone special residency training in the health and illnesses of infants, children, teens, and young adults.  Our pediatricians are all certified by the American Board of Pediatrics after passing a comprehensive exam and continuing certification exams for the duration of their careers.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. 

They also provide parents with support and advice on concerns such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

All of our physicians follow the most current guidelines of care and there will not be much variation in the way they treat different conditions.  If you do prefer to make your child's well visit with a specific doctor, just let the receptionist know at the time of making the appointment.  Every effort is made to arrange your child's care and follow-up visits with the pediatrician of your choice. When your child is ill and needs to be seen the same day, they may see any one of our physicians.

Our routine well-child visits schedule follows the American Academy of Pediatrics guidelines.

If your child hasn't been seen by our office for the condition in question, you may need to first make an appointment with us to discuss the condition in order for us to make the correct referral.  

Make the appointment with the specialist that is recommended by the pediatrician after confirming that they are in-network with your insurance plan.  If your insurance plan requires a referral, call us to let us know which doctor the appointment is with so that we can complete the necessary forms (a referral needs to be make to an individual, not a group practice).  

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics. Please discuss your immunization questions and concerns with any of our pediatricians.

Immunizations are given to children at various ages to protect them from serious and potentially fatal childhood diseases. Ensuring your child receives these immunizations on schedule is the best way to safeguard their health. The American Academy of Pediatrics reports that vaccinations have decreased infections from vaccine-preventable diseases by over 90%. 

You will receive a call immediately with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the clinician who ordered the labs or tests. Normal values are reviewed and addressed by the care provider who ordered them, and should be posted on the patient portal.

For medication refills, please ensure there are no refills still available by calling your pharmacy. If there are no more refills available, call our office and our team can assist you. We are dedicated to ensuring your child’s medications are available when needed.

Controlled substances, such as some ADHD medications, will require an in-office visit every 1-3 months, depending on how well the child has been doing on the medication.  

Asthma and allergy prescriptions will require an office visit in addition to the well visit at least every 3-6 months, depending on the severity of the condition. Asthma and allergy refills should come from the asthma or allergy specialist if your child sees one.  

Yes, we promote breastfeeding if that is the goal of the family.  We can give advice on breastfeeding, and there are also community lactation consultants that are available if needed.  

Breastfeeding may not be possible or desired for all families. In that case, we can discuss nutritional options for your baby at at your child's well-care visit.

Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our pediatricians. Visit our expecting parents page for more information.

Meet-and-greet appointments are also available for families who already have children but are thinking of switching to our practice.

We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.  Please ask the nursery staff to give you a medical summary of the baby's hospital visit so that we can start off with all of the needed information.  

Foods are started after four months of age, but often closer to six months of age.  As all children are different, we advise following several appropriate steps to advance your child's diet based on age and development. Please discuss these steps with your child's pediatrician at your child's well visit.  

A child's family comes in all shapes and sizes, and we celebrate every one of them! Our goal is to create a space where all families feel respected, valued, and empowered as partners in helping children grow up healthy and strong.